What Information We Hold and Why
When you open an account, we collect the details you submit — your name, contact information, and the payment method you choose, whether that is bKash, Nagad or Rocket. We use this to verify your account, process deposits and withdrawals, and keep your wallet history accurate.
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We also collect device and session data automatically: your browser type, the pages you visit, and your IP address. This helps us detect unusual login attempts and keep your account secure. We do not store your full bKash, Nagad or Rocket PIN — those transactions pass
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through the payment provider's own encrypted channel. We may share limited data with payment processors and fraud-prevention services strictly where needed to complete a transaction or protect your account. We do not sell your personal data to advertisers or unrelated third parties. Your information is retained
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for as long as your account remains active and for any period required by applicable regulations in the regions where our service is accessible. If you close your account, we follow a defined retention schedule before purging your records. All data handling depends on the laws
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of your jurisdiction and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.